Product exchange process

1. You inform our company of the reason why you want to exchange the product(s). This can be done by phone at 211 7250 500 or by e-mail at info@bettersport.gr

2. We approve the return.

3. You ship the product(s) back to our company only via ELTA Porta Porta courier by calling 11120 (in the areas where this service is not available, you can call Geniki Taxydromiki), with shipping costs charged to Ger. Kaminaris & SIA OE at 70 Lefkossias Street, Peristeri, 12133, tel. 211 7250 500.

4. We ship the exchange item(s) to you with a charge of 5,00 € if you pay cash on delivery (3,00 € for the shipping costs + 2,00 € for cash on delivery) or you can pay 3,00 € with a bank transfer. The exchange shipment is done after we receive your return shipment.

5. In case you want a refund, you can read about that process in detail here.